Privacy Policy

Privacy Policy

Company Information

Brand Name:
Sovftvely

Company:
Guangzhou Mengyi Technology Co., Ltd.

Website:
sovftvely.com

Contact:
service@sovftvely.com


Information We Collect

To operate our store and provide services, we may collect information including:

  • Name
  • Email address
  • Shipping details
  • Billing information
  • Order information
  • Device and website usage information

This information helps us process orders, provide support, improve services, and maintain website security.


How We Use Your Information

Customer information may be used for:

  • Processing payments
  • Completing orders
  • Sending order updates
  • Providing customer assistance
  • Improving website performance
  • Preventing fraud
  • Meeting legal requirements

Sharing Information

We may share necessary information with trusted service providers that support our operations, including:

  • Payment processors
  • Shipping companies
  • Website service providers
  • Analytics providers
  • Security partners

We do not sell customer information as a separate business activity.


Your Privacy Rights

Depending on your location, you may have rights to request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion requests
  • Restriction of certain processing activities

Requests can be submitted to:

service@sovftvely.com

Identity verification may be required before completing certain requests.


Data Security

We use reasonable security measures and trusted technology services to help protect customer information.

However, customers should also take steps to protect their accounts, passwords, and personal devices.