Payment & Security Policy

Brand Name:
Sovftvely

Company:
Guangzhou Mengyi Technology Co., Ltd.

Website:
sovftvely.com

Customer Support:
service@sovftvely.com

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Secure Payment Processing

We use secure checkout services and trusted payment providers to process transactions safely.

Payment information is handled through protected payment systems designed to safeguard customer data.

For your security, please do not send sensitive payment information through email, including:

• Complete card numbers
• Passwords
• Security codes

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Billing Information

Customers are responsible for providing accurate billing, shipping, and contact information during checkout.

Orders may be delayed or canceled if:

• Payment verification fails
• Required information is incomplete
• Submitted details appear inaccurate

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Payment Verification

To protect customers and maintain transaction security, some orders may require additional verification.

Orders may be reviewed due to:

• Unusual payment activity
• Security concerns
• Fraud prevention procedures

If verification cannot be completed, the order may be declined or refunded.

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Currency Information

Prices displayed on sovftvely.com are shown according to the currency settings available on the store.

Any currency conversion, exchange rate, or additional charges may be determined by:

• Payment providers
• Banks
• Card issuers
• Financial institutions